Returns & Exchanges
At BENU Gyógyszertár Webshop, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you can return it within 14 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the products are unworn and in their original condition.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier collection point or BENU pharmacy location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing